Feb 26, 2016 I'm a senior and I live alonenot having a way to contact family or call for help makes me very nervous. they threatened collection if i didn't pay the bogus charges. Are you not familiar with flip phones? Please credit the amount of the overheating phone, as it was returned in 100% perfect condition with no physical damage to any part of the phone. If the cell phone still will not maintain a charge, the problem could be with either the phone or the charger unit. Play free Games, Puzzles, Quizzes. Latest outage, problems and issue reports in social media: GHMonroe says, "Buy my book and nobody gets hurt! Stop auto billing on your end and pay me amount back to 11/01/2020. The first thing to check is the network signal on your phone. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. Are you experiencing issues or an outage? Crazy, right? You may need to replace your cell phone battery or your cell phone charger. I don't know where to start this company has been terrible from day 1. Frustrations? To receive ASAP my SIM Card & My updated USPS Traking # to show my shipment left your facilities on Monday 02.13/2023. WebTo talk to one of our U.S. based support specialists, call: (888) 345-5509 Chat With An Agent Cant find the answers youre looking for? We'll call the Consumer Cellular customer service number and send you a notification once a real person is on the line making the whole process fast, easy, and pretty convenient. They continued to charge me after i cancelled. @Consumer_Cell creating a #PIN should be a private processthe customer service representative shouldnt be setting it up. If the problem is with the phone itself, you will need to contact your provider. Tips? The service stinks and they don't care. I called the Consumer Cellular Customer Service today at 9:30AM, to ask where is my SIM card, and given the advice by the Supervisor Latisha to wait another day or two! They dont think its important to know about it. Click onUpdateand allow your phone to download and install the software. Having problems? When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. Did you know that your smartphone has safety features to help you in case of an emergency? Once you have confirmed that its not a network issue, try other tips below to resolve the issue. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. @Consumer_Cell Don't add too many lines or you end up without service! I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers. @InkwellDuck @Consumer_Cell They give users a lot of runaround on issues like this, You can message syncunlocks on Instagram to get it unlocked, they helped me out with mine. Follow the tutorial in the video below to remove your smartphone from airplane mode.