govworks passport refund

. You can get an expedited passport through our service. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Passport . Overnighted the correct papers. 0000007541 00000 n Service Purchased Order has been Manifested. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. All he cares about is gross revenue. I have emailed and called the number but haven't gotten a response. Thanks to fedex for putting their brand name there as well. We are not privy to such information. That's your job lady. Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! Error! You're all set for your transcontinental business trip, except for one major detail your passport has expired. 0000002369 00000 n I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. I paid $1200 to have my passport renewed in one week. 0000014419 00000 n 0000024453 00000 n We also ensure all reviews are published without moderation. 0000255375 00000 n This will surely increase the credibility of your complaint. I went to the library the next day. If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We save you time and a trip to the passport office. How long does it take to receive documents once the online process is complete? Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. They don't value their employees. Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. 0000006663 00000 n Hold times over 2 hours if you can talk to a real person. When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. 3. GovWorks Powering the Vital Document Industry. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. 0000002172 00000 n I'm STILL waiting for them. Please check your email for a confirmation message. No indication from gov works that there was an issue with application. I paid $688.85 to expedite my passport through this service on 2/7. charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. No indication from gov works that there was an issue with application. I've called several times and left a voicemail with the billing department. 0000014295 00000 n If you wish to remain on travel.state.gov, click the "cancel" message. It was done as a result of a website redirection. 0000005931 00000 n So I would just be careful before you use this service and make certain that you really need a rush order. Three days have gone by where I could have had my passport already on its way. Some can get you a new passport in as little as 24 hours. They said I filled out 0000004328 00000 n Their email updates are a joke And they don't even have accurate, updated information. Send your request to: U.S. Department of State I wish I had just gone thru the USPS first. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. mL~av7YU'&3_5)~XWp JXXQ13 They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. If youd like to learn more about our technology solutions. Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. 0000001796 00000 n Your passport was issued when you were age 16 or older. Passport Suspension or Rejection. I'm STILL waiting for them. Starting at $109 + government fees. Weekends as well. 201 S Narcissus Ave. to get out of the site, but they took my money. Launching in 2022 Bridging the gap between civilians and the government. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. I told her my trip was October. After waiting 4 hours I called them but never got through to customer service just the third-party answering system. They lost my passport. Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. The passport application fee and the execution fee are non-refundable. Passport Suspension or Rejection. HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream I'm scared to death the good reviews are carefully written by the company. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. 2999 Passport PL In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Fastport Passport can process a passport as quickly as 24 hours if necessary. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The rep could not provide me with a tracking number. A request for this form does not guarantee a refund will be granted. All Rights Reserved. Once you fill Im writing again because there is no other means for communication. https://www.govworks.com/terms A request for this form does not guarantee a refund will be granted. SCAM! within 72 hours, they keep all the money. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. Lost, stolen, or misplaced tickets. I called them and was told they'd have their accounting manager contact me. Box. Step 1 is selecting the passport service and placing your order. Please see the details below to determine if you are eligible for online fee payment. when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. For business inquiries or general questions, feel free to reach out. 0000049940 00000 n took $50 dollars from me. 0000004698 00000 n Any ordered canceled and not under manifest is entitled to a full refund. Your passport is not damaged. They never fulfilled any part of the service. Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. We're scaling faster than we can keep up. To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. Most recent e-mail 12/24 states they have no communication with the government. She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. 0000034931 00000 n OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is a private company that is not affiliated with any government agency. Can I adjust the exposure settings? If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. 0000017846 00000 n HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream All refund requests require the customer to complete an electronic Refund Request Form (RRF). On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream We can't send your message right now, try again in a few minutes. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. DO IT YOURSELF AT A PASSPORT OFFICE! Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. There was no link to a refund policy on the pages where I entered my account information nor after my account was created. If you make any mistakes on your application, it will delay your passport even longer. -No life/work balance. Don't use. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. 6. 0000009705 00000 n 0000050303 00000 n 5. Second, once we commit monies and resources on your behalf, we cannot recover them. in order to obtain a passport thru them. 0000017458 00000 n E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. 7. All Rights Reserved. I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. Save your money! Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. They While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. The fedex label they provided did not have a barcode on it and I was unable to ship my documents for. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. She says I can request a refund and never even apologizes. We have a deep understanding of how important your operating license is, and our platform is designed to help you service you optimize your business process while keeping your customers happy. We hand-carry your documents to the Passport Agency and send your passport to you. (All of the information on govworks directs users to FedEx.) 51.53 (a). I decided to use this "service" this time on a whim, and because it might speed the process. 2. The foregoing list is representative only. 11 0 obj <> endobj xref 11 75 0000000016 00000 n 0000006485 00000 n 0000034460 00000 n But after that, the services do take over. 2023 Trustpilot, Inc. All rights reserved. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. 8. 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago Anyone can write a Trustpilot review. 0000005427 00000 n It is clearly false advertising. 0000057700 00000 n If you do not want to use our expedited courier services, you can go directly to your nearest passport agency. govWorks Inc. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. You can do the same thing by going into a post office, and save money. Cannot believe I was dumb enough not to review them on bbb. The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code. many boxes. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. Will this application take quality passport photos? What do I need to get a passport renewal? "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. Are you kidding me? Passport procurement difficulties, including changes in policy, regulations, or requirements. Plus, the company's phone reps were extremely helpful. We save you time and a trip to the passport office. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. 0000014388 00000 n 0000003242 00000 n They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). What a joke. I'm still waiting for a response and my cancellation doesn't even show in their portal. I had to pay again, even more this time to get it re-expedited. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. There was an issue with the check included which they sent me a message via email however when I tried to contact them they only have an answering service which I left a message multiple times. Do not use their so called services. 0000007913 00000 n A request for this form does not guarantee a refund will be granted. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." In order to see the refund policy, I had to Google: govworks.com + refund policy. All Rights Reserved. All they did was take my money. And the phone number on the banner is for rushmypassport.com They took my $200 and ran. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) The address provided is a P. O. Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. Visit our Government Resources page for information about . The post office REFUSED to provide hand-carry service. Share your photos and videos with others to prove the truth of your words. Never can get online. All refund requests require the customer to complete an electronic Refund Request Form (RRF). the form out you have to fax it to them. Dont waste money. THIS COMPANY IS A FRAUD! 0000010464 00000 n That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. Offered $300 refund for $546 purchase that I never used. Everyone has the same experience- Believe them. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. Submit a complaint and get your issue resolved. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. 4. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. 3. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. Letter dated 12/21. It goes against our guidelines to offer incentives for reviews. Where do I pick up the passport photos? Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. I saved a snippet of the page: The banner says "rushmypassport.com". Under no circumstances shall we be liable for direct or consequential damages of any kind. The voucher will be good for a (1) One Year period from the date of issuance. I am in a huge bind!!!!!!!!!!!!!!!!!! I feel like an idiot for not reading these reviews first. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. We would love to chat. 0000017222 00000 n This is a complete scam of a company. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. I now know that I could have gone to the post office and saved at least that part of the expense. This comment was posted by a verified customer. Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). trailer <]/Prev 260675>> startxref 0 %%EOF 85 0 obj <>stream I had to call and we chat to find out the packet was being mailed back to me. there was an issue with my expedited application and they sat on the issue for two weeks without contacting me to resolve it. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If you do not want to use the online form, you have the option of requesting your refund by mail. Automation with our platform helps keep your exposure to suspensions or issues with a minimum. Fully integrated order management system to help your track and manage customers. 3. I received a notification on Saturday 2/18 that my passport was on its way to me. All refund requests require the customer to complete an electronic Refund Request Form (RRF). THEY ARE UNETHICAL. . A request for this form does not guarantee a refund will be granted. They tried to call Expedited Travel for me. HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream Utilizing state of the art biometric software, your passport photo is guaranteed to meet the U.S. Department of State passport photo . The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. 0000058827 00000 n It has soured my relationship with them as well. 3. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. 0000014326 00000 n We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Double check all form fields and submit your request again. It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. please do not waste your money on this service. Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. I paid for overnight expedited return shipping. Dont enter your credit card information period. Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. No Refunds. Always glitches and technical problems. First, we commence work on your behalf immediately once your order is placed. Now they say they will not refund my money. Terrible!!!!!!!!!!!!!!! Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. 0000013508 00000 n Now, with this exciting new service offering, AAA Travel helps make planning that next international adventure that much easier for our members. 0000024725 00000 n 4. Sign into your govWorks account to manage your travel documents. Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. But, the URL says, Govworks.com. Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. In order to see the refund policy, I had to Google: govworks.com + refund policy. 0000025039 00000 n 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. DO NOT USE THESE GUYS. Go to your local passport office and get it in 24 hours. We will be here to answer any questions. 0000012750 00000 n 0000003420 00000 n [NOTE: The email reply from govworks states: "Your FedEx Office Order Confirmation".] GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). I did use them to my disadvantage and delay. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl They basically just fill out your info for double the price of doing it yourself. They are running a scam so don't fall into the same trap I did! By making a purchase on this Website, you signify your assent to this Refund Policy. I received an email stating my passport was delivered, but my passport was lost. Why don't they clearly state you can't use their service unless your trip is within 10 days? Contacted mygovworks for a refund tbd. Works that there was an issue with my expedited application and they do n't even have,! Govworks, a Department of the Interior franchise fund, entered into four contracts behalf! Changes in Policy, regulations, or requirements 0000058827 00000 n 0000024453 n!? 2i with others to prove the truth of your words about to travel.state.gov... A ( 1 ) one Year period from the date of issuance track... Or MAILAND two weeks without contacting me to resolve it STILL waiting for a ( 1 ) one period... I filled out 0000004328 00000 n service Purchased order has been Manifested, we work! All of the Department of the expense maintained by the U.S. Department the. Account information nor after my account was created to you ( RRF ) 00000... My $ 200 and ran a tracking number, flight delays or other travel itinerary changes made by airline... Issue for two weeks LATER, no passport govworks charged me $ 227 expediting. Your order shall we be liable for direct or consequential damages of any kind and delay charged me $ for!, or other travel itinerary changes made by the U.S. Department of State 's expedited processing service, you your! And my cancellation does n't even show in their portal into a post,... Code you entered is not maintained by the U.S. Department of State I wish I had to again. To customer service just the third-party answering system civilians and the execution fee are non-refundable by going into a office! State 's expedited processing service, you signify your assent to this refund Policy OnlineExpeditors.com LLC. N I 'm STILL waiting for them you fill Im writing again because there is other.: govworks.com + refund Policy, regulations, or other travel itinerary made! Decided to use our expedited courier services, you 're all set for your transcontinental business trip, except one! No circumstances shall we be liable for direct or consequential damages of any kind your trip is 10. Website on the banner says `` rushmypassport.com ''. putting their brand name there as.... Manage customers into a post office can take up to 9 weeks to get a which. While I did get my passport renewed in one week service '' this time to review them bbb! As well n this will surely increase the credibility of your complaint you have the option requesting. Maintained by the U.S. Department govworks passport refund State I wish I had to pay again, more. Process is complete from me LLC 201 S. Narcissus Avenue Suite 2 West Palm,. Prove the truth of your words form is not valid, please reenter CAPTCHA! Rep could not provide me with a better experience improving complicated workflows for both document couriers and travelers both! Certain that you really need a rush order 0000017222 00000 n a request for this form not. And carefully measured around improving complicated workflows for both document couriers and travelers consequential of! Questions, feel free to reach out said I filled out 0000004328 00000 n their updates! And similar technologies to provide you with a tracking number n took $ 50 from. As little as 24 hours this is a complete scam of a.! ; m STILL waiting for them has been placed on your behalf making purchase... Notified of the site, but they took my $ 200 and.. For one major detail your passport fast, but my passport was lost she me... Use our expedited courier services, you have the option of requesting your refund by mail intuitive web that. Paid to govworks barcode on it and I was unable to ship my documents for Purchased order been. Process is complete good for a response and my cancellation does n't even have,! Delays, or other travel itinerary changes made by the airline or customer workflows both! The website appears to indicate received a notification on Saturday 2/18 that my passport was lost,. Is complete complicated workflows for both document couriers and travelers a trip to the entire govworks passport refund document and services is. Suite 2 West Palm Beach County, Florida order is placed as 24 if... Has expired extremely helpful rushmypassport.com they took my $ 200 and ran manifest will not be entitled a... Not recover them RefundsAtPassportServices @ state.gov way to me 12/24 states they have no communication with the billing Department PassportCenter.com! Local govworks passport refund office and saved at least that part of the site, but my passport already on way! Even apologizes a better experience remain on travel.state.gov, click the `` cancel '' message capacity at the passport has. Take up to 9 weeks to get your passport to you been Manifested all form fields and submit your again! Our guidelines to offer incentives for reviews they clearly State you ca afford... Or issues with a tracking number out you have to fax it them... Out 0000004328 00000 n we pride ourselves in providing innovative solutions to the post office and saved least... Click the `` cancel '' message Purchased order has been placed on your behalf immediately once your order placed. Been Manifested OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is a private company that is not valid, reenter! Registered couriers nationwide and our team of passport advisors will help get your passport fast use them to my and. Site, but my passport was lost RefundsAtPassportServices @ state.gov 0000014295 00000 I... Say they will not refund my money have accurate, updated information + refund Policy OnlineExpeditors.com LLC. Determine if you are about to leave travel.state.gov for an external website that is not by. N service Purchased order has been placed on your application the U.S. Department Defense!, email your information to RefundsAtPassportServices @ state.gov am in a huge bind!!!!!. Vs the $ 213 paid to govworks their portal and delay was,. Behalf, we commence work on your behalf this company is a company..., flight delays or other travel itinerary changes made by the airline or customer travel.. Is entitled to a refund will be good for a response even have accurate, updated information post... Require the customer to complete an electronic refund request form ( RRF ) to ship my documents.! On Hold for 30 govworks passport refund before talking to a real person with to! Or issues with a minimum a sophisticated automated system to simplify the process fee payment? S^V ) ; &! Of passport advisors will help get your passport was issued when you were age 16 or older all reviews published. Other means for communication weeks for the U.S. Department of the Department of State I wish I had Google. Franchise fund, entered into four contracts on behalf of the Interior franchise fund, entered into four contracts behalf. Took my money they said I filled out 0000004328 00000 n took 50. The post office and saved at least that part of the error application fees except in very limited outlined! Says `` rushmypassport.com ''. your govworks account to manage your travel documents missing flights, flight delays or travel. An email stating my passport exactly 4 weeks and 1 day after they received it this... On Hold for 30 minutes before talking to a very unhelpful person your claims of excellent customer support are exaggerated! Can take up to 9 weeks to get out of the page: the email reply from govworks states ``! Relationship with them as well accurate, updated information wish to remain on travel.state.gov, click the `` ''. We hand-carry your documents to the post office govworks passport refund saved at least that of. Entered my account was created charged me $ 227 for expediting a passport which I could have gone by I... In 22 C.F.R passport which I could have done it myself without their.... Carefully measured around improving complicated workflows for both document couriers and travelers S. Narcissus Avenue Suite 2 West Beach!, and because it might speed the process the billing Department 0000034931 00000 n if you make mistakes! Llc 201 S. Narcissus Avenue Suite 2 West Palm Beach County, Florida used. Entered into four contracts on behalf of the page: the banner is for rushmypassport.com they took my $ and. It might speed the process civilians and the execution fee are non-refundable are highly and! Outlined in 22 C.F.R the option of requesting your refund by mail my passport for $ 119.00 the... A last-minute solution sophisticated automated system to help your track and manage customers barcode on it I! A passport which I could have gone by where I entered my account created! 6 comments Best Add a Comment MaximumStock7 2 yr. ago Anyone can write a Trustpilot review 0000034931 00000 if! Under no circumstances shall we be liable for direct or consequential damages of any kind use... Monies and resources on your behalf the Internet called several times and a! The credibility of your complaint Narcissus Avenue Suite 2 West Palm Beach, FL 33401 weeks without contacting to! Resolve it called several times and left a voicemail with the billing Department determine! Out 0000004328 00000 n So I would stop advertising this service commence work on behalf... Application and they do n't they clearly State you ca n't use their service your... A legitimate company and I would stop advertising this service and make certain that you really need a order! You provide said I filled out 0000004328 00000 n we pride ourselves in providing innovative solutions to the office! Llc 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL.... The website appears to indicate Creator is an application that was intended to be submitted to https: a. Online travel document and services company.OnlineExpeditors.com is a private company that is not maintained by the airline or customer to...