Our sleeper sofas are perfect for overnight guests. Some can even be used on shoes, bags, and outdoor gearjust refer to the product label to see what surfaces are safe for use. Ashley doesnt offer a stain-resistant fabric. However, depending on the customization or upgrade you may decide on, you may incur a little higher fee beyond this . Dream bigger. Clean spills quickly. The products hydrophobic technology prevents spills from soaking deep into car seats and carpets. La-Z-Boy will provide you with a credit of 100% of the value of the plan. If you get the "scotchguard" protection, be sure to test it. From reading previous posts on this site, it appears that my issue is not an isolated incident. User's recommendation: Save your money and buy from elsewhere. Now you do. It's a chair. I called the number and the person who answered told me to send photos. La-Z-Boy - poor quality/ mechanisims break, La-Z-Boy - don't stand behind warranties lazy on customer service and quality. Jan 28, 2015 - Explore DEANNE LIND's board "LAZY BOY RECLINER AND COUCH FABRIC", followed by 190 people on Pinterest. enough is enough. Youll be the first to know about our sales, new products, offers & more. Effectively you are ensuring against bad things happening. I called the shop where I b0ught the furniture and they sent someone out to pick them up and they kept the rockers for a month and brought them back the same way they took them. The cost of the plan is based on the pricing of the furniture itself. Where you buy it from. Its made for use on car seats, carpet, door panels, and the formulation wont harm automotive finishes. Ever. This may be done with a paper towel or a One of the reasons why La-Z-Boy furniture is so expensive is because they have a high-end distribution system that always ensures products get to customers faster! One of the few manufacturers that run all of . Dry and buff as in steps 4 and 5 for water-basedstains. The protection plan is totally worthy as you get an extension of 5 years of free labor costs on repair and damage. Are La-Z-Boy Recliners guaranteed for life? Fabric protectors create a water-repellent and stain-resistant barrier against spills, stains, odors, and sun fading. In this La-Z-Boy iClean Fabric Review, we'll discuss how iClean fabric works, what styles and colours iClean fabric is available in, how to clean iClean fabr. If applying the protector yourself, purchase a suitable protector for the fabric type. Of course, this increases the cost. Water-based spills such as wine or coffee will bead on fabric rather than be absorbed, making SoftClad a solid choice to protect furniture, clothing, and more from day-to-day messes. She then adivised me that if I included the "fabric protection plan" in my purchase, that the fabric would be covered for up to five years. They ultimately left us with a couch in the front yard (because they wouldnt take the back off of it) and couldnt get it in the house, left us with no directions and didnt set up or show us how anything worked. Just as with any upholstery, leather can become stained if spills are Labor to repair or replace any parts is covered for one year . They dont return calls. The department includes logistics, operations and trained technicians. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Vacuum or brush lightly to removesoil. just a piece of junk now and it cost $1700. Chemical Guys Fabric Guard Interior Protector Shield, ForceField UV Sunblock Fabric Protector, ForceField - UV Sunblock Fabric Protector, you can make your furniture look brand new, 11 Ways to Make the Most of Your Towns Curbside Cleanup Day, The Best Shoe Protector Sprays to Keep Your Footwear Looking New, 10 Cleaning Chores You Should Be Doing Every Month, The Dos and Don'ts of Air-Drying Everything You Own, Not suitable for outdoor furniture, carpets, and rugs, Limited quantity compared to similar options, Not recommended for outdoor furniture and fabrics, Not suitable for finished and aniline leathers, Provides spill, soil, and stain protection, Easy application; aerosol spray applies evenly, Easy to use; aerosol spray applies evenly, Protects against stains, odors, and UV rays, Safe for natural, synthetic, and blended fabrics, Some users report a powerful odor and sun fading, Consult the product directions to ensure it is safe to use on your chosen surface, Conduct a colorfastness test on an inconspicuous area before applying, Ensure the surface is fully dry before applying more layers or using the furniture. They booked one appointment when I expressly said that I was NOT available because I was at work. We were told that the damages were pulls not tears and not coveredand any tears would not be covered because the tears have to be caused by a single event, not the cats wearing out the fabric. You might as well dance, you never know when the music will stop!! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Purchased a recliner and months later the back is losing disparndose arm rests look terrible. Damages caused by failure to comply with manufacturers instructions. We purchased a very expensive leather set from LazyBoy. We have cats. Avoid excessive rubbing with a cloth. ComplaintsBoard.com is a leading complaint resolution website on the Internet. It had nails sticking out of the legs where . Create a restful retreat with a bed designedfor comfort. Hot water extraction or steam cleaning is not recommended. ELMJR Bluffton, SC, Information provided by various external sources. Serena And Lily. Place a glass or serve up style with decorative accent tables. Also consider if the spray is for indoor use, outdoor use, or both. But how does the protection plan work, and how will it protect you? This nonflammable fabric protector is safe for use on indoor and outdoor surfaces, and one application is adequate to waterproof and safeguard surfaces against stains. When cleaning a spill, blot immediately to remove spilled material. Where Can I Take My Lazyboy Recliner for Repair? Get the Scotchgard shield at Amazon, The Home Depot, and Walmart. For any damage on the stated materials, you get an official repair from lazy boy agents at no extra cost from the original purchase and protection plan subscription. Mercury Row Morpheus Reversible Sectional Ottoman Review. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. I sent them back the email from someone on their end that had confirmed they received them. So, as LaZBoy store operations manager told me after Chair #1 debacle, I refused delivery of Chair #2. The swatches are maybe 2"X2" and appear to be ok, but in a whole piece of furniture, they do not match. But nope lazy boy is the worst never again. While most fabric protectors are safe to use on a range of fabrics, its best to test an inconspicuous area before spraying the entire surface. Paid l believe $4,400 for a love seat electric lumbar support electric head rest. Verification can help ensure real people write reviews about real companies. we called the warantee office and after giving info and pictures were told it would not be covered. A good sprayer and a steady, methodical application are both key to ensuring an area is properly protected. Dan Roy. How about making good for merchandise that is not worth $3000.00. If I can not get any satisfaction out of Lazy Boy I can do my best to see that no one suffers like I have and still am, going on 4 years. Featured review Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. By Jasmine Harding | Updated May 10, 2022 12:22 PM. Accumulated soiling, fading, balling or pilling of fabric/leather/wood furniture. Get the Chemical Guys protector shield at Amazon, Sears, and Walmart. If spills do occur, attend to them quickly remembering to blot, not For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We moved and several months later we needed a repair on one of the chairs. See all features eSignature tools Documents and templates Fillable fields Team collaboration Security and authentication Industry-leading compliance Mobile applications Integrations and API Account management As an aerosol spray, it easily and evenly distributes a fine mist over large areas. That's why these ratings are so low. La-Z-Boy Ottawa/Kingstons service agreement is a five-year plan valid from the date of furniture delivery. It is completely worthless because when you call them with a problem they will find a reason why your specific situation is not covered by their policy. Take note, the warranty doesnt cover stains from oil-based products, wax, ink marks, and even from Mustard. The couch was delivered and assembled by La-Z-Boy and we never moved it since delivery until recently to clean underneath the coach. Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. Meanwhile, they are delivering pieces to my house with no call? purchased 2 recliners February 2017. one of them has a broken arm again. iClean is a high-performance fabric that incorporates. I have no luck in getting through to comfort care e e, the gallery purchased from can't geyvaction Finally received text and I sent pictures as requested. its own care and cleaning specifications, but there are also somegeneralizations. It's both! When its a bigger job, and you would like furniture removed from your home, the technician will pick it up and have it repaired in our facility. That's After you . I am very disappointed in the sofa I purchased. Just like every patient is different. The problem with these warranties is that the fabric (our leather) may no longer be available. La-Z-Boy will give you one full year to use the credit. Enjoy double the comfort with our dualreclining loveseats. They make money if no claim. More than 3 months later no help and my husband passed. is not petroleum-based. We didnt hear back couple emails with no response, so we called. For that reason, expect a wide range of pricing. Instead, contact customer support for a cleaning solution to remove such stains. The brand also offers a full selection of household furniture and home decor. Lightly blot the area to remove excess liquid compounds. $99.99 delivery Mar 6 - 10. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We will never buy this again and will never recommend you to anyone. Meet duo. No one should have to go through this to buy a lazy boy product. Later I found out the their chairs were contaminated with dimethyle fumarate a chemical the Chinese put in the fabric to prevent mold. 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