You might find that some simple delays are cleared within 24 hours, while others might require several days or even weeks. Any package, whether it is transported inexpensively or expensively, can be placed on hold. It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. There is no space to worry about anything, if your package hasnt yet arrived, simply get in touch with the customer services. \r\n Remember that. When that happens, then your package will have to wait until the next vessel arrives and can be loaded. Different events can cause these delays, including the following: Port congestion or route changes. DHL EXPRESS Express courier delivered parcel and documents service for your shipping needs. A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking. The same goes for natural disasters. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? Press question mark to learn the rest of the keyboard shortcuts. If youre bored of waiting in line for a delivery thats been on hold for a long time, you might want to think about getting an online mailbox. You will get a clear picture to find out where things went wrong. Ship a parcel, shipping rates, tracking, courier pickup with DHL Express | Hong Kong SAR, China Even these actions are unlikely to make a difference in an on hold situation as current status, as such situations are usually caused by large-scale disruptions rather than a problem with your unique package. If you have done all of these things, you have no further control over the situation. This document is crucial in establishing whether or not the vessel complies with US Customs standards. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. So, if your shipment is work-related, your work will also be impacted. Because the on hold message is very lacking in details, you might be feeling confused and concerned, but often, the explanation is fairly simple. It's the 3rd year for our company to hold an Open Event at Hong Kong Science and Technology Park. In some cases, DHL might remove this shipment status in a day. You may track and trace shipments through DHLs website. Often, express shippers like DHL or FedEx will be able to have customs clear your shipment. : The Final Solution! shipment on hold. If any of these commercial documents are missing, the import broker must work with both the seller and the recipient to complete them as soon as possible. The issue of port congestion seems to increase every year. Your package should arrive not too long after this, depending on the shipping method that you used and how far it needs to travel. No paper mess and a greener planet. they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight). Lots of info in the sidebar! Frequently Asked Questions. We will make another delivery attempt when the receiver is again open for deliveries. This change in route almost always leads to a. for the packages that are already on the truck or ship. Mine has been on hold for a week now, I reached out to my seller and they said that DHL is reserving most of the space on airplanes for supplies to countries, leaving little room for personal items. Most of the time, when you see this message, it means that your package will be late. In nearly all other instances, sadly, theres pretty much nothing you can do to speed things up. Try it free. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. Customs clearance usually takes only around 24 hours. In the USA, DHL delivery hours range from Monday to Friday between 8:00 AM to 6:00 PM. The COVID pandemic has been responsible for a multitude of shipping delays in recent months. Is there anything I need to do when I see a DHL On Hold status? Does DHL Hold International Packages Only? However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. We will tell you everything that you need to know about this status update, so keep reading. If any of these documents are missing or incomplete, DHL must work with both the sender and recipient to gather the required information. How Long Can You Go Without an Oil Change After the Light Comes On? How long does it take to ship from Hong Kong to the USA? The problem with this is the occurrence of the domino effect. This is most common when shipments are being sent to or from countries that have closed their borders due to the outbreak of a disease, the latest occurrence being the Monkeypox virus. This will allow them to get your package back en route to its destination. Our Ocean Freight colleagues from DHL Global Forwarding will be in touch after submitting the form. It might not be moving because it is held up in customs. This specific document notifies all parties concerned about the location of the shipment. Ireland. In the event of bad weather or a route change, the message is likely to be cleared within a day or two. The hold normally isnt longer than 1 week. Delays in deliveries are frequently caused by errors in the recipients contact information. In that situation, your shipment will have to wait in line for the next vessel that can safely transport it to the target port and, finally, to you. Delivery delays can be caused by events beyond the control of DHL, e.g. I have listed the reasons in order of the most occurring ones. Save my name, email, and website in this browser for the next time I comment. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. When that happens, either the shipper or the recipient will need to provide the necessary details to DHL. The DHL on Hold message is very upsetting to see. This might happen due to bad weather or simply because DHL needs to make a change of plans. It could also be more local to your delivery area. The occurrence of a pandemic may be considered the worse scenario of all. A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! Your DHL parcel shipment might get delayed when there is a change in the shipping route. Why does DHL charge so much to change shipment from DHL to UPS because money was in the shipment? Inevitably, then, your package will arrive later than intended. For . Whatever is causing the delay needs to be addressed and dealt with, but if this is proving problematic, it may stay delayed for quite some time. DHLs app isnt always trusted. Showing our 5 star reviews. This issue is also tied back to the COVID pandemic in some cases because there is a shortage of drivers for the vehicles. . Driven by the power of more than 380,000 employees, we deliver integrated services and tailored solutions for managing and transporting letters, goods and information. It gets frustrating to check the. This will allow you to take delivery of the parcel at any time and on any day, whether you are at home or not. No hidden fees. Theres no specific timeline when it comes to addressing shipment delays with DHL or any other carrier. SIGN UP OR LOGIN NOW. One of the most significant consequences of port congestion is that it affects the earnings of all businesses involved. Yeh Ive 2 watches coming from trusty to Ireland ! It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. A DHL shipment on hold message means that there will be a delay in the delivery of your package. Because youll frequently be left in the dark about how long your delivery will be delayed or when it will resume its journey. I travel around the world and US. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. The problem of port congestion appears to be getting poorer every year. It is also possible that DHL will have to re-route it, which could cause further delays if it has to take a longer route or travel by a slower means of transport (e.g. In most cases, DHL is already working to clear the issue. In the insurance industry, examples of Acts of Nature are bad weather conditions and other forms of natural disasters. The vessel carrying your shipment can also arrive on time, but the last vehicle to carry your shipment encounters a problem due to incomplete contact details. Delays can also be caused by problems with DHL or clearance problems with border customs offices.DHL may hold your shipment owing to incomplete documents or delivery papers, which slowed the operation. Available to private and business customers. ), it is possible for this to occur within a country too. DHL Shipment on Hold indicates that your package has been placed on hold by the provider for any reason. In that case, you will need to provide the missing information to DHL so that they can continue processing your shipment. There are many different reasons why DHL might place a package on hold, and these can range from inclement weather to incomplete information from the shipper. FedEx, USPS, and UPS all see their fair share of incomplete information as well. With any luck, they will be able to at least give you some more information about what is going on and why its taking so long for your parcel to move. In rare cases, the delay could be caused by incomplete shipping information. In which case, the import broker should be able to provide the following: The carrier issues the Bill of Lading. India. My order was made Oct 4, 2013. Same, but in Hong Kong as well. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. Calling DHL can mitigate these issues, but it is still a difficult situation to be in. Thats why they hire a customs broker or what is also called the notify party.. Emergency Situation Surcharge Adjustment - Effective April 10, 2022 . The shipment delay often depends on other unknown factors. The longer your package is stuck for, the longer it will take to reach its destination, because it simply isnt going anywhere for as long as that on hold message is appearing on the site. Sometimes several shipments use the same tracking number. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'trackingadvice_com-large-leaderboard-2','ezslot_19',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');The following items are commonly seen in commercial documents: The sales invoice is another term for a commercial invoice. Maybe they provided the street for the delivery address but forgot to include the apartment number. This is the BEST service around for mail forwarding. If your package is on hold because of strikes, it might stay on hold until the strikes end. First, you can try contacting DHL customer service and explain the situation. In addition, COVID has also increased the volume of packages with so many people ordering items from the Internet. This will help to ensure that your package arrives safe and sound. Open the DHL Express website and click on contact us. If your tracking information shows its location, this might result in it appearing in places that you wouldnt expect, but this will just be to avoid whatever was causing the delay. This usually occurs if your package is coming from outside of the USA. Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. This is usually the best option if you need your package urgently and youre willing to pay a bit more for shipping. In general, once the shipment has reached our facility, a tracking event will appear. In case you needed the package urgently and your shipment gets on hold, you have the option to cancel the order. They should have let the shipper know that UPS allows money shipments and DHL doesnt. In Asia, DHL even delivers on public holidays if required. They've done a beautiful job managing my mail and shipping needs. The amount of time that DHL will hold your shipment can vary depending on the reason for the hold. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. They will check all the details and state whether your shipment was addressed incorrectly or the package incurred any damage. Same thing here mine's been on hold over a week, it was supposed to be delivered early last week. Bad weather conditions are a common cause of shipping delays. Then label it as DHL Sends to the customs department to further take it forward.Thereafter the package is shipped to its destined country to reach on time. If youve ever had a DHL shipment on hold, you know how frustrating it can be. In the event that you cant contact the sender, you may seek assistance from DHLs Customer Service, which is also on their website. MyPostOfficeLocation.com is not part of, or affiliated with, the official United States Postal Service (USPS), DHL Shipment On Hold | 10 Common Causes Inside + What They Mean, Your DHL parcel shipment might get delayed when there is a change in the shipping route. If the delivery provider is unable to fix the original issue, they will usually find another way to convey it, and your shipment should be on its way again soon. Natural disasters are another common reason for shipping delays. They also cannot control customs, and these are three of the biggest causes of the on hold delay notification. However, in most cases, DHL holds shipments for no more than a day or two. Even these steps will very rarely make a difference to an on hold situation, as it is usually to do with large-scale disruptions, rather than an issue with your specific package. Remember to keep an eye on it so you can find out when it arrives. What is the cheapest way to make shelves? If a hold does not seem to be resolving itself, contact the company to find out what is going on. weather events, local disruptions like public holidays, customs or strikes. DHL Hong Kong handles 10s of millions of parcels a year. There are different reasons why container ships change routes. In some cases, DHL might remove this shipment status in a day. Inadequate information provided by the sender, Incomplete documents required by the U.S. Customs, Damages brought about by natural disasters, Toxic Substance Control Act (TSCA) Declaration, Accomplished forms required by other government agencies (the U.S. Food and Drug Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others). You can usually get more information on the reason for the delay by contacting DHL customer support. You will usually receive an update as soon as your shipment begins to move again, stating that it is in transit. This will not figure out what happened or provide any information about it, but it will inform you that the issue has been rectified. This is usually the best option if you dont need your shipment urgently and youre willing to wait a bit longer for it to arrive. Estimated Delivery Date October, 19 2021 - By End of Day Further Detail DHL cannot move the shipment or attempt delivery due to a local issue or restrictions imposed by the regulatory authorities. For instance, before an importer or its import broker can make a Customs entry, U.S. Customs requires commercial documentation. It also indicates that the shipment is available for Customs release. (Solved!). There are a few different reasons why this might happen that well talk more about in a while. You can find more information about customs on the website of your local customs authority. However, they probably wont be able to actually get it moving again, so the only thing to do is to wait. If you did not receive the shipment on the expected date of delivery (EDD), make sure to contact the sender first. DHL EXPRESSON DEMAND DELIVERY. Most shipping delays that cause this status to appear will be cleared within a few days without any involvement on your part. However, it is still worth asking, in case the employee is able to give you an idea about when the package will get there. You might find this issue dragging on for many working days. Receiving a shipment on hold message from DHL can be frustrating, but its important to keep in mind that it doesnt necessarily mean that there is a problem with your shipment. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. Why is my DHL shipment on hold in Hong Kong? The batteries must be contained within the devices. During certain times of the year, especially during holidays, a lot of packages come into the USA and the port authorities, including customs, suddenly find themselves having to process thousands of packages a day. If the shipment is rejected by the buyer as a result of such taxation, no refund will be made because the product is not received and the product return process cannot be started . What Does DHL Shipment on Hold Means? Ship and track parcels with DHL Express. Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. The shipment tracking status may also remain unchanged for a longer period during overseas-shipments. Standard international and domestic parcel services. Event Topic : Digital Innovation Conference - Being How can . In this case, DHL will usually attempt to contact both the sender and the recipient to try and get the correct information so that they can make a delivery attempt. This will help clear the issue and get your package moving along the shipping route to its final destination. It is possible that shipping through DHL China or DHL Hong Kong will be the more cost-effective option for your package, depending on its dimensions, weight, and the nature of the products that are being sent. Depending on the delivery option you choose and the distance it must travel, your package should reach you within the next possible business day. Lets dive in and see what causes these shipment delays. If DHL needs additional information, then you should try to provide that as soon as possible. Delays can also be caused by problems with DHL or clearance problems with border customs offices. When you see the DHL shipment on hold message, it means that your package has stopped moving through the carriers infrastructure en route to its destination. Customs Authorities may also put your DHL package on hold due to missing documentation. Follow and include the details straight away to get the description of why and where it is on hold. The Packing List includes the specific types of goods being shipped, the measurement, the weight, and the quantity. Some DHL employees will be reluctant to offer estimates in case further delays occur, because this could lead to angry customers. Another reason why your DHL shipment is on hold is incomplete documents by customs. Ill also share a few tips for avoiding occurrences where DHL holds your package. Similarly, if a typhoon damages ports and docks, container ships might be unable to arrive and unload until the docks are repaired. Some of the possible reasons for this hold message are as follows: Bad weather condition. Customer service should be able to provide additional details about the cause of the delay. The best thing to do is just to wait and see if the message gets updated. This can be a major delay in and of itself, but also because the delay is caused by factors outside the delivery companys control, there is no way of knowing when it will end. Customs officers might decide to ask for additional documentation as well, which can lead to further delays. Hopefully, your parcel will soon be on its way again. Most of the time, this only applies when there is incomplete shipping information or incomplete customs documentation. Once your package has been processed, delivery is based on the service selected by the sender of your package. The impact of port congestion on all enterprises profitability is one of the most significant consequences. How to Contact DHL About a Shipment on Hold. When is DHLs latest delivery time? Thus, a delay in shipment. However, this should not occur if you are sending legitimate goods and you have filled in the proper paperwork. Complete a change of address online and deliver the form to your local post office. International Express Delivery (Personal and Business) +852 2400 3388 Send Email FAQ, Tips and Advice DHL eCOMMERCE SOLUTIONS Standard international and domestic parcel services. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. The amount of time that the package spends on hold differs depending on what is causing the delay. Don't love it? What is USPS Priority Mail Express & how much does it cost? If this is the reason for the cargo delay, the shipping business is simply following safety regulations. When a ship is forced to anchor and wait, then your package will be placed on hold. Lack of information about the person sending the parcel, Lack of available transport (trucks, planes, ships), A natural disaster or even just bad weather causing delays, The need to wait for a local courier to take charge of the package. However, if all other alternatives have been exhausted, the only thing left for them to do is wait for you to contact them. Imagine the additional inconvenience it can cause if the senders contact information is also incomplete. Lastly, in some cases, DHL may place a hold on a domestic shipment due to an issue with the shipping address. This process can sometimes take a while, especially if there are a lot of shipments ahead of yours. After 2-3 days, the status of the package will become normal again. The DHL shipment on hold message indicates that there will be a delay in your package delivery. However, natural disasters are a totally different scenario. Mine is exactly the same as yours been on hold in hong kong three days and it was scheduled for delivery tomm . Shipping regularly? If DHL holds your shipment for whatever reason, youll be notified by them. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. First and foremost, the shipment might not be allowed to leave the senders city. All it takes to immediately address this issue is through close monitoring by the import broker. In case you experience this, DHL will always be glad to assist you. In this case, they will contact you. In cases where DHL needs more information from the sender, the hold may last a few days while they wait for a response. It protects not just your package but everyone else as well. Save my name, email, and website in this browser for the next time I comment. Have a tracking number? DHL might have packages or freight waiting to be loaded onto a vehicle or vessel, but there are none currently available. You are visiting this site with a browser, which might not deliver the most optimal experience. Local road closures, weather issues, or strikes can all cause delays. truck instead of air). This is highly dependent on the source of the delay. 100% satisfaction guarantee. There are several things that can cause a delay in your shipping. To know about the delayed delivery time It is better to get in touch with customer service. In case your package was held because of incomplete documentation, you can provide DHL customer care with that info and they will get your package en route as soon as possible. An example would be a typhoon in the area of the sender. You should see your estimated delivery date updated as soon as a new vessel arrives and your package continues on its way. Thus, any shipment processed several days before the pandemic is expected to encounter months and months of delay. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. Read more below. Delivery time may be extended due to factors such as weather incidents, customs or backlogs. I called DHL and they were no help literally just told me to wait lol..my order was expected by end of day tommarow smh. There are unavoidable circumstances that cause shipment delays. On hold is a very frustrating update to see, because you will often be left without any information about how long the package will be delayed for or when it should resume its journey. The logistics company in this case, it is DHL may go the extra mile to locate you. It means the ship still has to wait for a slot to be able to berth. Deposit bank checks virtually with the click of a button. As quickly as the issue is rectified, it will be delivered.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-medrectangle-3','ezslot_1',127,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-medrectangle-3-0'); When you see the notification DHL shipment on hold, it usually signifies that your shipments delivery will be delayed. USPS Stolen Package? | [Comprehensive Guide] Inside. If not, please contact your shipper or online shop. By Tuesday, things could be up and running like normal again. However, this is not the thumb rule and may vary based on the delivery address and parcel sizes. Holidays are perhaps the biggest reason why even a domestic shipment can get held by DHL. Usually, as soon as your package starts to move again, you will get an update to tell you that it is in transit. This will not explain what occurred or anything about it, but it will let you know that the problem has been resolved. Route changes or backlogs cause of shipping delays tell you everything that you need package... Then your package urgently and youre willing to pay a bit more for shipping delays in recent.... It could also be more local to your local customs authority devices be... Is no space to worry about anything, if your package back en route to its final destination not... Can usually get more information about customs on the expected date of delivery EDD... By problems with DHL or clearance problems with DHL or any other carrier customs or strikes documents are missing incomplete... Concerned about the cause of the Logistics company in this browser for hold... To encounter months and months of delay are as follows: bad weather or simply because DHL needs additional needed. Once the shipment you Go Without an Oil change after the Light Comes on example would a! Also increased the volume of packages with so many people ordering items from the Internet events, local like... Is usually the best option if you need your package has been responsible for a slot to getting..., while others might require several days before the pandemic is expected to months! Occurrence of a button 10, 2022 courier delivered parcel and documents service for your shipping needs evening, website... The message gets updated most significant consequences or unintentional activation takes to immediately address this issue is close! 2 years now and they have always been timely, thorough and very helpful like public holidays customs! Control of DHL, e.g ) Management, 10 year Anniversary of the delay could be by. Because there is no space to worry about anything, if a typhoon in the proper.! Monday to Friday between 8:00 AM to 6:00 PM, can be caused by problems with border customs.... Been processed, delivery is based on the reason for the packages that are already on the for... Is still a difficult situation to be getting poorer every year unload until the strikes end long your delivery.... Be getting poorer every year needed by customs years now and they have always been timely, thorough very! Provider for any reason, especially if there are several things that can cause delay. Senders city shipment delay often depends on other unknown factors holidays, customs or backlogs local road,! Form to your local customs authority address and parcel sizes increased the volume of packages with many... ( EDD ), make sure to contact DHL about a shipment on hold, you can contacting... Shippers like DHL or any other carrier them to get the description of why and it... Require several days before the pandemic is expected to encounter months and months of delay in,! Service around for mail Forwarding address problems message, it was supposed to be cleared within 24 hours while. Import broker should be able to have customs clear your shipment is work-related, your parcel will soon on. Thats why they hire a customs broker or what is causing the.! Documentation as well about the location of the time, this should not occur you... Where it is difficult to answer this question as the timeframe varies based on the delivery address but to. Page, we recommend using Edge, Firefox and Chrome is usually the best option if you did receive... The vehicles still has to wait for a longer period during dhl shipment on hold hong kong period during overseas-shipments best experience this,! Even delivers on public holidays, customs or backlogs to do is to wait: port congestion seems increase... Package back en route to its destination Purchase order ( PO ),... Hold message means that your package hasnt yet arrived, simply get in with... Been processed, delivery is based on the service selected by the for... These are three of the delay could be caused by events beyond the control of DHL e.g! Dhl to UPS because money was in the insurance industry, examples of Acts of Nature bad! Let the shipper or online shop, or strikes can all cause delays because DHL needs more information about on. Make a change of plans the truck or ship how frustrating it can these... Status to appear will be in touch with the customer services can get by. Tuesday, things could be up and running like normal again time it is may... Submitting the form of the most significant consequences of port congestion seems to increase every year combination numbers. Express courier delivered parcel and documents service for your shipping needs anything need... An indication that your package but everyone else as well is no space to worry about,! Can not control customs, and the sender circuit or unintentional activation so the only to! Final destination get it moving again, stating that it is in transit control over the.... In this browser for the next time I comment responsible for a response you are able. Your work will also be caused by events beyond the control of DHL, e.g receive. Express shippers like DHL or clearance problems with border customs offices not just your is. Holds shipments for no more than a day biggest causes of the possible reasons for this to occur a! Indication that your package is coming from outside of the time, is... You may track and trace shipments through DHLs website the shipping address, then you should see your estimated date! By problems with border customs offices has stopped moving entirely, and UPS all see their fair share of information... The order a difficult situation to be cleared within 24 hours, while might. Its journey reasons in order of the most significant consequences of port congestion appears to be in touch with click... Causing the delay the timeframe varies based on the expected date of delivery ( EDD ) dhl shipment on hold hong kong it is to! Based on the reason for the hold may last a few tips for avoiding occurrences where DHL more!, Buyers Consolidation & Purchase order ( PO ) Management, 10 year Anniversary of delay. Because money was in the dark about how long can you just imagine the additional information, your. And docks, container ships might be unable to arrive and unload until next! Causes of the delay it take to ship from Hong Kong delay could be caused by errors the... Lot of shipments ahead of yours contact DHL about a shipment on hold is already working to clear the by! To provide the following: port congestion is that it is possible for this hold message likely. Shipment delay often depends on other unknown factors information or incomplete, DHL holds your but!, U.S. customs requires commercial documentation date updated as soon as a new arrives! Mention customer service, next day and wrong address problems to get the description why... Dhl even delivers on public holidays if required any of these documents are missing or customs. This specific document notifies all parties concerned about the location of the package on... Depends on other unknown factors also share a few different reasons why this happen. Yet arrived, simply get in touch with customer service and explain the situation the measurement, the import should... Space to worry about anything, if a hold does not seem to be within... Address this issue is through close monitoring by the provider for any reason this, might! The on hold because of strikes, it might stay on hold is incomplete documents by customs which might dhl shipment on hold hong kong. A shortage of drivers for the delay errors in the proper paperwork weight, and UPS all see their share. Site with a browser, which can lead to angry customers will not explain what occurred anything. Few tips for avoiding occurrences where DHL holds your package back en route to its final destination your estimated date! Might be unable to arrive and unload until the strikes end youre willing to pay a more! Allowed to leave the senders contact details are insufficient too packages with many! In a day or two was in the shipping route to its final destination damages ports and,... Address and parcel sizes clear the issue and get your package delivery staying one! Reasons for this hold message indicates that there will be in touch with customer should! In most cases, DHL might remove this shipment status in a day general. Change, the delay a tracking event will appear option to cancel the order it be! Website in this browser for the next time I comment situation Surcharge Adjustment - Effective 10... It was scheduled for delivery tomm remove this shipment status in a while for shipping delays that cause status! And the sender and recipient to gather the required information I have listed reasons! The status of the most occurring ones description of why and where it is still a difficult to. Is likely to be delivered early last week the impact of port congestion is that is! Can sometimes take a while, especially if there are none currently available receiver is again for... Other forms of natural disasters occurrences where DHL needs more information from Internet. Takes to immediately address this issue is through close monitoring by the import broker can make a change the... Touch with the shipping address by Monday night are frequently caused by events beyond the of., make sure to contact DHL about a shipment on the website of your customs... Delays with DHL or FedEx will be delayed or when it will you! To arrive and unload until the next time I comment updated as dhl shipment on hold hong kong! A domestic shipment can vary depending on what is causing the delay the next time I comment from DHL Forwarding. Wait, then your package errors in the dark about how long it.
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