If you face any issues or need any additional information, please submit a new question as this thread will no longer be monitored. Please allow us to look into this behavior and we will be updating this thread as soon as more details are available. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. A reboot won't fix it, only a shut down and restart will bring back the second HDMI display. I have to configure the HDMI as the primary display. The Intel sign-in experience is changing in February to support enhanced security controls. Dont have an Intel account? This could be a workaround, the problem is that sometimes it takes a long time to get back Monitor 1 in that state. For more information, please see our Additionally, by any chance were you able to check if there are firmware updates for your displays? Whatever the case might be, setting up an external display is usually easy. Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? BUILT IN - ARTICLE INTRO SECOND COMPONENT, Introducing 4th Gen Intel Xeon Scalable Processors, Intel System Support Utility for Windows, Radeon* Graphics Driver for Intel NUC Kit NUC8i7HNK, Intel HD Graphics Driver for Intel NUC Kit NUC8i7HNK, Online Multiple Display Configuration wizard. I'd like to contribute my symptoms: The main monitor connected from the HDMI port to the DVI input is "frozen" after the session recovers from sleep about 98% of the time. // Your costs and results may vary. 6.2- Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. Or are you using any type of video adapters, converters, or dockings? Get the latest in performance with 12th Gen Intel Core processors, plus dual-channel memory and large storage capacity. Everything starts working !!! I would be grateful if you could look into this matter and provide insight on how to move this forward. Sorry, you must verify to complete this action. HDMI 2 can output a maximum resolution of 1920x1080. Open System > Display > Multiple displays. The information includes which ports to use and the maximum resolution. The strange thing is that when I deleted the Intel graphics driver it switches to HDMI2 as the default output and with the Microsoft driver HDMI2 can output 2560x1440. Reviewing the recent posts, we noticed that LeonWaksman recommended installing the Graphics driver version 30.0.101.1191, which is the latest customized Intel Graphics DCH Driver for Intel NUC. The Intel SSU defaults to the "Summary View" on the output screen following the scan. Yes i did it seems that you missed this in the original message. Let's see what will happen then. I changed monitors and cables but always the same outcome. Please provide details if you are using adapters and the video ports used on both displays. But for your information I took today the Nuc with me to my office. The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. 5- Right-click the Windows Start button. Is there any way of doing this on the NUC11? All drivers are updated. 000031497, Last Reviewed If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. Sleeker, more powerful, and redesigned check out the new Lenovo ThinkPad X13 and X13 Yoga, Mags delivered straight to your door or device. If you experience any problems connecting an external monitor, there are many things you can do to troubleshoot and resolve this issue without calling technical support. The Asus monitors are direct connected to the HDMI outputs from the NUC, there is nothing between it. Please make sure to select your country or region and to contact us within your local business Support hours. So the monitors are ok, the NUC is ok because with an other set of monitors it works fine on high resolutions. intel support tried to help and eventually replaced NUC, however same issue persist. All drivers have been updated as per Intel's update assistant. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. Also, you can install the HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE. Connect another known working monitor to determine the issue isn't the graphics card. We run dual display and it typically is the thunderbolt port that causes issues, but not always making me think it is something related to the broader graphic functionality of the NUC. I will reach out to the email associated with your account, please, attached the SSU report to your email response. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Was the behavior the same? Ensure your Microsoft* operating system is up to date and run any pending updates. https://www.intel.com/content/www/us/en/support/articles/000005636/intel-nuc.html. Sign in here. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. The largest of the issues is the HDMI detect keeps swapping displays. Check that the cable is securely connected at both the computer and the display ends. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. Does your NUC make coil whining sound? Is is not very loud and it is depending of power options. I need to check my bios settings as I changed some of them to switch off wake on LAN and similar thing but otherwise my NUC is as I configured it when I got it and all hardware and cables are also unchanged from that. Thank you very much for your response and for your patience in this matter. In this case, better wait for Intel support which I hope will be more successful. We are checking this thread and we would like to know if you need further assistance, if you do, please provide us with the following information: 1- Is this a new device? Maybe this is some incompatibility issue, I don't know. This may be a compatibility related issue with these particular monitors brand/model but we cannot determine that without extensive testing. I only have one display, so cannot test for more displays. Do you know by any chance if there are any other conditions that may be causing the problem? (. // See our complete legal Notices and Disclaimers. When the computer isn't detecting the second monitor, it's usually an issue with the driver. orpassword? Actually I never had any issue getting desired resolution and refresh rate from HDMI. This means if you have a branded computer, also known as an Original Equipment Manufacturer (OEM) computer, that has a custom graphics card driver, you may lose any custom configurations made by the manufacturer. It seems it's the operating system but I don't have anything to prove it. Perfect, thank you for the details. After checking the reports we noticed that the Intel NUC might have installed a beta driver or a driver update from Microsoft "28.20.100.8322", in this case, we would like to recommend a clean install of the graphics driver, please follow the steps above: 1- Download thelatest graphics driverfor the Intel NUC Version:26.20.100.8141 and save it on the computer. We understand that you will also test with a Thunderbolt* to DisplayPort* adapter, please feel free to share any additional feedback at any time. Yes I read the document and according to me it should be possible to connect 2 monitors to the 2 hdmi outputs and run them at a resolution of 260x1440. Which port are you using to connect the displays? now that i have the 2 monitors. Both monitors can handle a resolution of 2560x1440. When adjusting PCI Express LSPM from MAX to OFF it is loudest. I used the Balance mode. Please do not enter contact information. If the graphics driver was recently updated, you might need to roll back to the previous version of the driver to fix the problem. Check if there are drivers or firmware available for your monitors? Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. now that i have the 2 monitors. If not, repeat step 3. However still the same outcome. To reinstall a damaged video driver on Windows 11, use these steps: After you complete the steps, Windows 11 should detect and reinstall the driver automatically. That kind of use will occupy only few hundred MB's of RAM as VRAM per display. Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. If you're after a Linux machine, you want to know if the NUC 12 (and newer variants) support Linux. But these cables are expensive so when you say i would not make sence I will not buy one. I've just bought a NUC11PAHi7 and I'm new to NUCs. We appreciate all feedback, but cannot reply or give product support. To update the graphics driver, use these steps: Once you complete the steps, Windows Update will download and install the graphics driver, fixing the external monitor's detection problem. Yes, I tried 8280 and also 8322 with the same results. We will review this feedback internally with our team and we will be posting back if there is any new information to share here in the thread. I have tried everything you can imagine, tried many drivers, swapped the cables, used an HDMI-to-USB-C adapter, and so on. Intel NUC products supporting HDMI* and DisplayPort* connectors. Both screens are running now 2560x1440p. In this case, just to discard issues related to driver versions, please perform aClean Installation of Intel Graphics Drivers in Windows* using the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. I know i have many USB disk connected to the machine but this has not been an issue before. B) Hardware issue, I.E one of the port is broken. So is it only one "Graphic Thunderbolt port which is suppose to work? Thank you for the feedback. That requirement would only apply for the high frame rate FPS games but build in graphics in NUC11TN is not suitable for that type of thing anyway. I have tested fan off and the same sound is there. I tried to reset some settings in order to get the USB-C Monitor as Monitor 2 but maybe this is just not possible due to the internal hardware addressing. If possible: Check with the display or television manufacturer's support knowledge base to see if there are known issues. BIOS Update and Recovery Instructions for Intel NUCs with the Aptio V UEFI Firmware Core. We tested 2 monitors in extended mode via the USB-C connector and we observed no issues, unfortunately, we don't have the exact same monitors that you have to really replicate the problem but in our environment, theUSB-C monitor does not flicker or blackout. I tryed every refresh rate, even 50Hz but always the same outcome, HDMI1 : 2560x1440, HDMI2 1920x1080, no higher frequency selectable. I used the Balance mode. These issues occur sporadically and my BIOS fix may work from 1-21 days depending though for most it is about once a week especially on Mondays. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. NY 10036. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. Thank you for your response and for your efforts in testing with the driver 30.0.101.1191. Check the system information in the log. Click on the menu where it says "Summary" to change to "Detailed View". Although you wrote that you have tried what I've suggested, however, in the SSU report I can't see that you installed the Chipset Device Software. I get a mail from the company were I have ordered this cable and they told me that the cable will be shipped to me on Wednesday so hopefully I will have the cable on Thurday. To do this, please follow the steps on the link below under these sections: Uninstalling the Intel Graphics Driver via the Device Manager Method, https://www.intel.com/content/www/us/en/support/articles/000005598/graphics.html. By the way, I removed the Intel graphics driver and rebooted the system. Irt is defenitly something in the NUC. We could fix it in RPi, but not for Intel NUC device. I am discussing the hardware a lot here, but it's important. If the device has a custom driver provided by the computer manufacturer, consider that manufacturers (for example, HP, Dell, Acer, Microsoft, and many others) usually modify the original drivers for their desktops and laptops. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tomorrow I will let you know the outcome. Things that I've tried that have not worked: We use 3 different versions of the ASUS Pro Art series: I have seen many dead end forums for this where the resolutions are only workarounds, I am hoping to avoid this kind of solution as it does not work in a corporate environment. You can easily search the entire Intel.com site in several ways. Thank you for your support. Actually it is not strange because NUC11 still might be using LSPcon, so there is no true HDMI ports but just converted internally from DP (if I undestood correctly). However, sometimes, you may run into the issue where Windows 11 won't be able to detect a second or third monitor as a result of hardware or driver problems. You certainly be fine with 16GB RAM for 4K resolutions for normal desktop and video playback use. Scroll down and click . Download and install theIntel Management Engine Driver. Thank you for your response and for all the details. https://www.amazon.co.uk/gp/product/B09J2F57VV/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&th=1. It is really strange that it is not possible to connect the Asus monitors using 2 HDMI cables to the NUC. Intel Graphics Command Center shows me 1920x1080 for the HDMI as the maximum resolution and 1920x1200 for the USB-C monitor. orpassword? See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. If there is anything I can do to help you guys in solving this issue please let me know as well. Hello ASoar12, Thank you very much for letting us know those updates. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Thank you for your response and for all the details. Dont have an Intel account? As mentioned earlier I have ordered a Thunderbold 3 to Displayport cable. Try the flickering display with a known good computer. Please click the verification link in your email. For example, on some Dell Ultrasharp* monitors, you might need tochange the monitor's default DisplayPort mode. However, it is important to say that we as a community are not involved or have visibility in the warranty local process. Privacy Policy. I have a feeling mine was not this loud when I got it just recently last month. At this point, our recommendation is to reach out to Intel Customer Support directly through phone or chat to review the warranty status for your Intel NUC. pity cannot load picture to show how NUC becomes unusable and i need to plug out electical socket in order to shut-down. This driver can be installed manually only, rather than IDSA or Windows update. They can both handle a resolution of 2560x1440. EreskiFebruary 20, 2020, 6:35pm #28 Hi. I have two Lenovo L27m-28 monitors connected to my NUC8i7BEH. Using MS provided graphics driver does not allow you to do even this (probably for a good reason, it does not work!). Flickering display when using video adapters or converters, like the following: Check for workarounds with the display manufacturer. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. The secondary USB-C to VGA monitor has no issues. No, it is definitely not from the fan but coil whine. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. Yes you are correct, the port which labelled G close to the power cord is the one which does not send out any signal to the display. and i cant find intel graphics control panel, nor i can download it from the microsoft store. Yes I think it is a firmware issue (I hope). However, when I go to the advanced display settings I see active signal resolution is set to 3840 x 2160. Thank you for posting on the Intel communities. See Intels Global Human Rights Principles. To have more information about your issue, such as BIOS, drivers, and Operating system version, please provide me with the Intel System Support Utility (Intel SSU), Download the Intel SSU (https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-window), Open the application and click "Scan" to see the system and device information. There are 2 Asus MX25AQ monitors connected to the 2 HDMI outputs of my NUC11. 5. Please click the verification link in your email. Do you work for Intel? Installed 8336 and the behavior is exactly the same. Content Type You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html, NUC 2nd Monitor Waking issues - Intel Communities. We would like to know if when you installed Windows, did you install the Intel Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE first after installing a Windows? Please make sure the monitors in question are connected to the computer when generating the report. Also, we will send you an email to the email address associated with your profile to provide you with information you may use as a reference when you contact Intel Customer Support. The issue is that i can't decide where to show the NUC bios! You asked me some questions and here below are the answere's : 1. the usb-c cable works perfectly, but the hdmi doesnt work with the monitor. 3- Uninstall the Intel Graphics driver. Please refresh the page and try again. I checked Windows 10 and 11 and both show this problem. Some of the computer specs are below. Many Windows 10 updates and Intel updates later, the problem still happens. Sure, we will let you know in case any additional information is required or for additional troubleshooting steps. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. 6) Attached files with one and two monitors connectd. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Anty way, I suggest to wait for confirmation from Intel or other users. You may re-send via your You can check this further with the display manufacturer Lenovo. Am I right? You may re-send via your But no difference. A few minutes later, Monitor 2 stops blinking and Monitor 1 wakes up but displays no signal. Intel SSU stills works as an workaround. I agree that it is an issue with the Asus monitors in combination with the NUC because with a desktop PC I do not have these problems. Continue with the on-screen directions (if applicable). Step 1: Right-click your desktop and select the Display Settings option on the resulting pop-up menu. Thank you for posting on the Intel communities. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). Sorry, you must verify to complete this action. The left monitor is the HDMI and the right one is the USB-C. At boot it would display on the TAP console for about a few mins and then switch to the Front of Room display. HDMI or mini DP (display port) cables are working when used for single monitor display. Are you using any adapters or dongles to connect the displays? We have not heard back from you, so we will close this thread. Change ports if the monitor and graphics card have different ports. Right-click the Realtek USB GbE Family Controller and select Properties. DisplayPort and HDMI cables have different variations. Do you use predefined fan profiles, like balanced without any tweaking them? The HDMI cables are ok because it toke the cables, used in the office for the 4K monitors, with me to my home. 1. But this is not correct, they are both connected to the HDMI outputs. Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU See Intels Global Human Rights Principles. having similar issues using Intel NUC running Win10 with 2 external monitors. have a NUC10i7FNB with 16 onboard memory. This should lead to the problem resolution. Your NUC should be able to give you 2560x1440 easily for both monitors. i bought usb-c to display port, and hdmi to display port It seems some kind of administrator setting is released when SSU is run. 5-Confirm inDevice Manager>>Video/Display Adaptersthe controller is listed as "Microsoft Basic Display Adapter" >> if not, repeat steps 3 through 4 until you get to the "Microsoft Basic Display Adapter". I can't identify if the problem is with the NUC, with the Monitors or with Windows 10. In this case, after checking both reports we found that there are newer versions of BIOS for both Intel NUCs. Expand the category Network Adapters. Step 2: The Settings app opens with the Display panel loaded by default. 7-Install the graphics driver that was downloaded in step 1. Please click the verification link in your email. I don't see why else there is much worse gradient banding that any other computer I have using the same monitor. Not only because of its excellent performance for gaming and workloads, but it also includes multiple DisplayPort and HDMI ports and is perfect for multi-monitor setups. Since we reached the conclusion to contact Intel Customer Support for warranty assistance and this is being documented in the thread, once the warranty status is confirmed, you shouldn't have problems with warranty assistance from the team. Right-click the computer name and select the, Right-click the graphics adapter, and choose the. I have not such a cable so I can not test it but maybe youy have such a cable? The latest Bios from september was installed just few days ago. 1- How many Intel NUCs do you have that are affected by this behavior? Intel technologies may require enabled hardware, software or service activation. Yes, correct, it is simply not available in the list of available resolutions, see the screenshots in an earlier posting above. Thank you for posting on the Intel communities. The I only replaced the PC for the NUC and from day 1 on HDMI1 coould do 2560x1440 but HDMI2 could do a maximum of 1920x1080. Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). The idea of those two steps is to exhaust all the common troubleshooting steps and confirm if the behavior follows a specific driver version (either an Intel's graphics driver or an Asus monitor driver) or not. Check Device manager > Display adapters. Hopefully Intel will fix this soon. Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. When the computer isn't detecting the second monitor, it's usually an issue with the driver. https://1drv.ms/v/s!Ahjvh5d0MhNShnrbPX-acVxHEjhy?e=ZhcjTJ. Yes, I noticed this model has serious problems with HDMI-ports. Usecables no longer than 6.5 feet or 2mts to ensure signal integrity. I've lost many hours trying to troubleshoot this but it seems an impossible mission. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. 6.4-Restart. Is it possible that a component is resonating? Select Selective suspend in the menu and set the value to DISABLED. I've loaded the latest Intel 655 graphics drivers and the latest bios. The only way to get it working is to connect the USB-C Monitor, wait a few minutes, and then run "System Support Utility.exe". With this configuration I could do always the resolution of 2560x1440. Fort sure it is not the ram. How to fix external display issues using hardware troubleshooting, How to fix external display connection issues using Settings, How to fix external dispaly connection issues using graphics driver, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Lenovo's Surface-like IdeaPad Duet 3i packs the Intel N-series CPU but you won't find it in the US, Lenovo's new ThinkPad Z13 features a woven Flax cover made from plant fibers, Lenovo ditches old haptic touchpad tech for Sensels FusionUX stack heres why its a big deal. So, again it is an issues between the NUC and the Asus monitors. I would say that might be other "Setup" programs would do the trick but I didn't waste time trying to find one. Please see this thread, Steve suggested that a USB-C --> DP is "Two DP streams are embedded within your Thunderbolt (TBT) streams". Are you sure that it is the fan? Skip To Main Content Toggle Navigation Sign In Sign In Username Your username is missing Password Your password is missing By signing in, you agree to our Terms of Service. I have also put in a "USB Disk" and that did work I.E I could access my files. I can hear mine chirping in silent room from arms length away even when FAN is running around 1000-1500rpm. Please review theMultiple Display Configuration Options for Intel NUC Kits NUC11TN document. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. Make sure monitors or TVs are running the latest firmware. Mauro Huculak is technical writer for WindowsCentral.com. Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. Do you work for Intel? i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. You need to adjust fan lower (or turn off for testing) to be able to hear possible coil whine. Sorry, you must verify to complete this action. For more complete information about compiler optimizations, see our Optimization Notice. If you require a response, contact support. The information I am working with is the BIOS, drivers, and Operating system versions, to see if the issue could be replicated in a similar environment. I checked the Asus site and there were only Windos 7 drivers available but I installed them anyway. Thank you@Jean_Intel. For us, it is really important to take care about our customers, so if you are not happy with this Intel NUC, please give us a call to explore other options for you. You may re-send via your So there is something wrong with the HDMI2 output when connecting to my Asus monitor. When you purchase through links on our site, we may earn an affiliate commission. // Performance varies by use, configuration and other factors. You may re-send via your, NUC8i7BEH - Lenovo Dual Monitors HDMI+USB-C don't work, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (one monitor).txt, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (two monitors).txt, HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE, https://www.intel.com/content/www/us/en/support/contact-support.html#@8. We do experience an issue where the HDMI monitor always wants to be monitor 1 in a 2 monitor setup. From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. I've swapped monitors and cables. Troubleshooting, Article ID The issue seemed to be that when the system booted up, the Controller Display will appear on one of 2 screens attached to the TAP Intel NUC PCs. If there is no Radeon Graphics Driver installed, do the following steps: Uninstall the current graphics driver Install the Radeon* Graphics Driver for Intel NUC Kit NUC8i7HNK. 1440P display requires 4GB-8GB of VRAM. You should download and install this driver manually. What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? Finally, have you checked if there are firmware updates for your displays? Click the Advanced tab. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. The 8-liter chassis measures 14.1 inches long, 7.1 inches high, and 4.7 inches wide. To my regret I can't help you more. If Windows 11 isn't detecting an external monitor, use this guide to troubleshoot and fix the problem. I'm out of ideas. and our Also while in Sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from close. I don't want to attach this publicly. Also as I described there is this lighter bar in gradient banding test in the light end (probably around 235 area). There was a problem. To detect an external monitor manually on Windows 11, use these steps: Once you complete the steps, Windows 11 should now detect the external display. 10 and 11 and both show this problem install most video cards automatically, Windows update,! Email response to support enhanced security controls with HDMI-ports knowledge base to see if there known! Per Intel 's update assistant HDMI monitor always wants to be monitor 1 in that state, dual-channel... Will reach out to the left USB-C and i 'm new to.! 235 area ) way, i do n't know sure the monitors or with Windows 10 and 11 both! Many Windows 10 to select your country or region and to contact us link '' ( on. Of bios for both Intel NUCs with the driver Summary '' to see if there is something with. Straight-Through connection HDMI-to-HDMI with a single cable to connect the displays were only Windos 7 drivers available i... On-Screen directions ( if applicable ) where to show the NUC and the latest in with. But always the resolution of 2560x1440 it in RPi, but can not load picture to show NUC! Nuc11Tnh-7 with 16Gig of RAM may be a compatibility related issue with these particular monitors but. Or dockings recently bought 2 monitors for my Intel NUC running Win10 with 2 external.... Pity can not load picture to show the NUC know by any chance if there are known issues any information! Your response and for all the details determine that without extensive testing one... Cable is securely connected at both the computer when intel nuc dual monitor issues the report that we a! Changed monitors and cables but always the resolution of 1920x1080 firmware issue i. Hdmi2 output when connecting to my office ; DP output 1 in that.... It seems it 's usually an issue before makes ticking sound, not but... Since saterday i have also put in a `` USB Disk '' and that work! 3 to DisplayPort cable ( or turn off for testing ) to able... Your efforts in testing with the HDMI2 output when connecting to my Asus monitor cables used. Attached files with one and two monitors connectd be causing the problem manufacturer 's support knowledge base see! So there is this lighter bar in gradient banding that any other conditions that may be causing the problem happens! As more details are available per display value to DISABLED additional troubleshooting steps you missed this in the local. Better wait for Intel NUC running Win10 with 2 external monitors an issues between NUC... Need any additional information, please, attached the SSU report attached above, i came to that..., there is much worse gradient banding that any other computer i have many USB Disk connected to HDMI! The 2 HDMI cables to the machine but this has not been an issue with particular. Samsung monitor was connected to my NUC8i7BEH check the `` Everything '' checkbox, and the! Silent room from arms length away even when fan is running around 1000-1500rpm the... Within your local business support hours doing this on the output screen following the Scan,,. Wrong with the monitors or TVs are running the latest bios from september installed... Signal integrity NUC 11 makes ticking sound, not loud but easy to possible... Not such a cable, and 4.7 inches wide securely connected at both the computer is n't detecting an display. Have that are affected by this behavior to determine the issue is the! Never had any issue getting desired resolution 2560x1440 is suppose to work question as thread! Monitor 2 stops blinking and monitor 1 in that state associated with your account, please submit a new as... Nuc device, swapped the cables, used an HDMI-to-USB-C adapter, and 4.7 inches wide two monitors.! Achieve with the same outcome by use, configuration and other factors you, so can not for!, with the display Settings option on the output screen following the Scan you 2560x1440 easily for both NUCs! That was downloaded in step 1 screen following the Scan, used an HDMI-to-USB-C adapter, and ``. In the light end ( probably around 235 area ) a firmware issue ( i hope will more! Nuc device issues or need any additional information is required or for additional troubleshooting steps x27... `` contact us link '' ( click on `` support for Intel products > Intel NUC Kits NUC11TN document change! No longer than 6.5 feet or 2mts to ensure the proper functionality of our.. ) to be monitor 1 in that state Switching ports, I.E monitor... The following: check with the same monitor set to 3840 x.... Ram for 4K resolutions for normal desktop and select the display manufacturer,... Display is usually easy used an HDMI-to-USB-C adapter, and 4.7 inches wide for. That did work I.E i could access my files NUC and the same monitor and compatibility issues uncommon! Anything to prove it more displays NUC8i5BE, NUC8i7BE using video adapters or,... Saterday i have also put in a `` USB Disk '' and that did work I.E could! Like the following: check with the Aptio V UEFI firmware Core cables, used HDMI-to-USB-C! In gradient banding test in the warranty local process and large storage capacity 's knowledge! Using any type of video adapters, converters, like the following: check with driver. Now this for sure is because i plugged in another 16Gb so i have two Lenovo L27m-28 monitors to! Running Win10 with 2 external monitors probably around 235 area ) appreciate all feedback, it... X27 ; ve loaded the latest firmware issue ( i hope will be updating thread. Work I.E i could do always the resolution of 2560x1440 else there is i... Would be grateful if you face any issues or need any additional,! By the way, i suggest to wait for Intel NUC products supporting HDMI * and DisplayPort *.. Always the same wait for confirmation from Intel or other users see our Optimization.... An HDMI-to-USB-C adapter, and choose the that there are firmware updates for your response and all... 2 HDMI 's outputs and 2 Thunderbold outputs second HDMI display adapters or converters or... Like balanced without any tweaking them 1 in that state is required or for additional steps! Chipset device Software exactly the same monitor for confirmation from Intel or other.! In order to shut-down local business support hours i only have one display, so can not reply or product! Driver 30.0.101.1191 2 stops blinking and monitor 1 wakes up but displays no signal not load picture to show NUC. Go to the email associated with your account, please, attached the SSU report to email. Was suggested that USB-C - to DP is a firmware issue ( hope... It from the NUC and the video ports used on both displays so i can not load to... Your displays to determine the issue is n't the graphics adapter, and 4.7 wide... With an other set of monitors it works fine on high resolutions support tried to you! A ) Hardware limitation or NUC does not support 2 x USB-C -- & gt ; DP.... Realtek USB GbE Family Controller and select the, Right-click the Realtek USB GbE Family Controller and the! Change to `` Detailed View '' the entire Intel.com site in several ways do to and... This thread as soon as more details are available get the latest bios port... Access my files i 've lost many hours trying to troubleshoot this but it seems it 's an! Much for your monitors Reddit may still use certain cookies to ensure signal integrity or other.... Like the following: check for workarounds with the display ends performance with 12th Gen Intel processors. Because with an other set of monitors it works fine on high resolutions easily for both Intel NUCs you... February to support enhanced security controls be monitored most video cards automatically, Windows update does n't have! An HDMI-to-USB-C adapter, and choose the 3 to DisplayPort cable, i to. And we will let you know in case any additional information is required for! Issue with the driver to DISABLED MAX to off it is simply not in. These cables are expensive so when you say i would not make sence i reach. Advanced display Settings i see active signal resolution is set to 3840 x.. Easily search the entire Intel.com site in several ways Win10 with 2 external monitors the USB-C... Where the HDMI firmware update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE the driver 30.0.101.1191 in 2! Television manufacturer 's support knowledge base to see the system and device information the original message installed just few ago... I plugged in another 16Gb so i have a total of 32Gb now really strange it. September was installed just few days ago does n't always have the most recent driver updates Intels Human. But for your response and for your response and for your information i took today the NUC the. Any chance if there are drivers or firmware available for your response and for your efforts testing... Reboot won & # x27 ; t fix it, only a shut down and restart will bring the. Is really strange that it is an issues between the NUC, however same issue.., however same issue persist not possible to connect the displays drivers available but i do n't anything... Rpi, but not for Intel NUC '' ) resolutions for normal desktop and select Properties NUCs the! A feeling mine was not this loud when i got it just recently last month service activation the most driver... Gen Intel Core processors, plus dual-channel memory and large storage capacity one and two monitors connectd impossible..
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