https://support.apple.com/iphone/repair/service. ". That could be dangerous. You have probably already seen it in packaging for electronics, clothes, or other materials that need to be kept away from moisture. Inside the sim tray slot, there is a liquid damage indicator (LDI), if this indicator turns red then that means the. Ive never even open the SIM card. HOT-SELLING CATEGORY:Cheap iPhones, Refurbished iPad,iPhone 12 Pro Max Refurbished. But before we look into these steps, lets first take a look at the water-resistance/ IP rating of different iPhone models. 3. Thank you! If you have an iPhone 6 or a newer model, the LCI is located in the SIM card slot. The only way the water could get in is through a crack in the screen, which I had fixed about a month ago. The indicator's colour is normally white or silver, but when it comes into contact with water or a liquid containing water, it will turn fully red. But I`m aware it depends what parts were damaged and most likely won`t be fixable. Totally understand your point. Regardless, I still suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Tap your iPhonegently against your hand with the Lightning connector facing down to remove excess liquid. Generally speaking, the very first thought people usually have as soon as their iPhone (or iPad or iPod Touch) comes in contact with water (or any other liquid) is whether they should turn it off or leave it as is. This is caused by a variety of minerals and chemicals found in most water sources that react with electrical currents. Hi! When you connect a Lightning cable or an accessory to your iPhone XS, iPhone XS Max, iPhone XR, or later, your iPhone can warn you if there's liquid in the Lightning port. Recover data from water-damaged iPhone. Remove your phone case and any other accessories. App store not working on your iPhone? Insider Inc. receives a commission when you buy through our links. Can You Swim or Shower With an iPhone 11? An LCI will activate when it contacts water or a liquid containing water. 1 year ago 511 3 All replies Helpful replies 2 replies Helpful Tesserax Wait! I am located near both! 1.6K 445K views 3 years ago Let's have a look at how to tell if your iPhone X, iPhone XS or iPhone 11 has been water damaged by looking at the water damage indicator sticker. Bring your device into a store near you, and we can open the iPhone, dry out its internal parts, clean any debris, test for damage, and replace any compromised parts. Looking for an alternative to the Gazelle trade-in program? Liquid detected in Lightning Connector: Appears if you connect an accessory to your iPhonethat doesn't chargeyour iPhone and liquid is detected. 1. In this case, your best bet is to reach out to Apple support or an authorized service partner/repair shop and get their expert assistance. Hey there! This table shows where the indicator (or indicators) are and how they look after being exposed to liquid: If you aren't sure if liquid exposure is causing an issue for your device, even if you see a red LCI, contact AppleCare or an authorized iPhone service provider for help. It only goes away after contact with liquids. I do have everything backed up to iCloud so not too worried about losing stuff. Read here to learn why its happening and how to troubleshoot to get more battery faster for your iPhone. Instead, use commercial desiccants that are like the packets that come in vitamins and electronics packages. Don't insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector. An iPhone 11 Pro is now supposedly resistant in up to four meters of water for 30 minutes, compared to two meters for 30 minutes with an iPhone XS. After youve put your iPhone in a container filled with silica gel or uncooked rice for at least 48 hours, take it out and clean it with a soft, dry cloth. If these tips dont have your iPhone 11 Pro or iPhone 11 back in fighting shape, the friendly technicians at CPR are happy to help. Dry your iPhone 11 with a soft, absorbent cloth. If you see a liquid-detection alert on your iPhone. However, you can use it to dry out a wet iPhone as well. That can be frustrating! Check the LCI colour, it will tell you whether your iPhone has water damage or not. I am rotating off all my 4 apple phones my 3 ipads, my macbook, my macbook air, my watch, and my air pods. Due to factors beyond the control of ITJungles, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. With iPhones, too, you get the same indicator, and it helps Apple determine if your device is liquid damaged. Leaveyour iPhone in a dry area with some airflow. Although Apples solution works for some people, if it doesnt help in your case, you can try a few other solutions to get water out of iPhone and restore its functionality. But that doesn't mean you should go around submerging your iPhone in every liquid you find. iPhone and most iPod devices that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water. Preview the iPhone data. All Rights Reserved. Dont use a hairdryer or other heat source to dry the iPhone. The rice will remove moisture from your phones display screen. Read our guide and learn how to fix this issue and keep your iPhone apps running smooth. So as you are buying your new phones and tablets, etc. I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. Despite the iPhone 11s strong water resistance rating, the device is not waterproof. Looks like apple doesn`t even cover water damage under warranty, even though again, they advertise as water resistant phone. The iPhone 11 is not waterproof, but it does have a water-resistance rating of IP68. so my advice is the cop for a new iPhone. If liquid damages an iPhone or iPod (for example, coffee or a soft drink), the service for the liquid damage isn't covered by the Apple One-Year Limited Warranty, but you may have rights under consumer law. It is a binary thing. Ive always traded my old phone for the new phone and never once have they looked inside where the SIM card it. Yesterday, I dropped my phone in about a foot of water for less than ten seconds. Liquid Contact Indicator (LCI) is hidden in the devices headphone jack and charging port and alerts users of excessive water exposure. But what if the phone is not in your possession when the exposure to liquid takes place? Feb 10, 2021 4:40 PM in response to deggie. Maybe you lose track of your phone at a party. Steven John is a freelance writer living near New York City by way of 12 years in Los Angeles, four in Boston, and the first 18 near DC. Most Apple products come equipped with liquid contact indicators (LCI) or water-damage indicators that make it easy to identify the degree of liquid exposure your device has been subject to. iPhone 13/13 Pro: Water Damage Indicator - How To See If Your iPhone Is Water Damaged ITJungles 390K subscribers Subscribe 153 31K views 1 year ago #Commissions Learn how you can. Privacy Policy Always use dry and moisture-free containers/packets to soak water out of iPhone using rice or silica gel. Dry your iPhone 11 with a soft, absorbent cloth. Always use a soft, lint-free cloth to pat dry the device. iPhone XS Max water went in without triggering the water indicators. As mentioned earlier, the LCI inside the sim tray or headphone port will turn red when it gets wet. Splash, Water, and Dust Resistant Rated IP67 under IEC standard 60529A few days ago I took my iPhone to the Apple Store because the screen was failing , Apple replaced me the screen , I am unsure to know if my iPhone still still maintains water resistance ? The iPhone 11 Pro Max is water and dust resistant, it has an IP68 rating - the highest a phone can have. Be sure to check support forum site for whatever phone you are considering buying to see if they are problem free prior to purchase. While you had it out in this barely sprinkle obviously water did get inside the iPhone and your display unit failed since water and electricity don't play well together. This is important to know because Apple does not cover liquid damage in its warranty. Doing so will get rid of water on the surface and ports. How To Speed Up Your Charging, App Store Not Working On Your iPhone? A lot of the time, when you accidentally drop your iPhone into the water, or it comes in contact with some liquid, you panic out of anxiety and get into the zone of performing involuntary actions in an effort to check if your phone is alright. (b) If I dropped my iPhone in water, how does Apple know? However, a false positive indication of water damage is not impossible. We dont have an Apple store in my area (110 miles away is the closest) so Best Buy is one of the authorized repair places in my area. Only use soft earbuds to absorb water from the SIM slot when necessary. If Apple determined that the LCI is white, it indicates that the paper was not exposed to water, and therefore your warranty remains intact. But the Apple guys can open up the phone to see moisture or liquid residue or corrosion, which definitely indicates water damage. Silica gel is a hygroscopic substance that induces dryness in its vicinity by absorbing moisture. 2. We promise not to spam your inbox. Copyright 2023 Apple Inc. All rights reserved. Start drying the phone off by hand. You should wait at least 30 minutes before charging your iPhone 11 with a lightning cable, otherwise, you can permanently damage it. Are you near an Apple store or an authorized repair facility (Best Buy would be one for example)? If your phone has water moisture or the like, the sticker will shows red. it says its water resistant for deeper and longer though! You can try again to charge or connect a Lightning accessory throughout this period. It might be that some components have to be replaced, or maybe youll need to get an entirely new phone. User profile for user: But there is no nirvana out there. I need to add my liquid damage indicator to my phone. Both uncooked rice and silica are desiccant, meaning they possess the ability to absorb moisture from their vicinity. Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - "iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside." Take it to a Genius Bar for evaluation but be prepared to pay for out-of warranty repair (reduced cost it you have Applecare). Give your iPhone time to dry. Once your iPhone is dry, check out our guide on how to clean your iPhone. Water and other liquid damage to iPhone or iPod isn't covered by warranty, Externally visible Liquid Contact Indicator location, iPhone 8, iPhone 8 Plus, iPhone SE (2nd and 3rd generation), iPhone 6,iPhone 6 Plus,iPhone 6s, iPhone 6s Plus, iPhone 5, iPhone 5C, iPhone 5s, iPhone SE. Opening up the phone is not an option, so there is no sure-shot way. Great DIY tips on how to make your iphone functional again! They even showed us their phones and how theirs had it like, okay thats cool. iPhones are water-resistant, even if they are not waterproof. While iPhone 11 water damage can be a pain to deal with, checking for water damage is very simple and you can do it yourself without needing professional help. Get free shipping, a 14-day price lock, and our highest price guarantee. Aug 17, 2021 9:45 AM in response to Irakli1202. In case it does, congrats, youve managed to fix your phone. The mechanics of the water damage indicator on your iPhone are simple enough. 5. Naturally, the question that arises next is what you should do if you find yourself in a similar situation. Step 3. About a month ago I dropped my phone and cracked the screen, so I took it in to apple to be fixed. Apple disclaims any and all liability for the acts, Refunds. According to Apple, that means the iPhone 11 can withstand being submerged in six feet of water for up to 30 minutes, while the iPhone 11 Pro and Pro Max can be submerged in 13 feet of water for 30 minutes. If you don't have AppleCare+, you may have to pay full replacement cost for "severe damage" but that is a recent change to the wording. (a) How to determine the degree of water damage on your iPhone? unfortunately did not get the name of the gal who helped me at the deskbut I just needed someone to help me get my new memory card installed (silly thing did not have a pop-out tray deal, lol). I didnt even think of that. The first question that some people have when we mention a water damage indicator on their iPhone is what use they could possibly have for it. provided; every potential issue may involve several factors not detailed in the conversations That amount of steam in the air could easily trigger the water damage indicator, though the steam itself is not likely to damage any of the components. For that, you need access to another iPhone. I suspect the T-Mobile people don't know what they were looking for. So for an iPhone with an IP67 (iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus) or IP68 rating (iPhone XS, iPhone XS Max), this LCI indicator is still there to detect if water has managed to somehow get past the advertised level of water . I believe it was iPhone 7(?). To start the conversation again, simply This site contains user submitted content, comments and opinions and is for informational purposes Turn your device off immediately and leave it off. However, its not the worst thing in the world. Phone spent in water less than 10 seconds too and depth was 3 inches tops! If you own an iPhone, then probably one of the things that youve enjoyed about it is learning all of its many features. This is so because the steps weve mentioned above do not work for every scenario. Heres How To Fix That, iPhone Apps Keep Crashing How To Fix This Device Issue. I have fixed water damaged iPhone before years ago. Never plug a charger into your wet iPhone. So, once you give a vigorous shake to your iPhone and pat-dry it, power it down. it says its water resistant for deeper and longer though! Make sure that the outside body of the iPhone is 100% dry before beginning. Although it is not as effective as silica, you can still use it if you cant manage to get your hands on silica gel. The iPhone 12. If you see one of these alerts, your iPhone has detected liquid in the Lightning port or on the Lightning cable or Lightning accessory. Once everythings set, put aside this bag/pouch/container for 48 to 72 hours. Now my phone won't turn on and my camera is foggy because of the water. I did not submerge my Iphone. MMI-CPR, LLC and CPR Stores are not liable for warranties made by third parties on specific accessories or devices sold at CPR Stores. It can get rid of dampness in the air, making it an ideal desiccant for storing any products that are prone to mold or mildew. In this guide, well look at the difference between iPhone XS and XR to help you decide which is right for you. Its better to wait for as long as possible and then take a leap of faith to proceed with switching it on. Each iPhone has a small indicator that tells repair technicians that the phone has received water damage. Start by investigating your insurance coverage and then proceed to check the repair cost. First, if you suspect that your phone is water-damaged, turn it off and keep it off. Now, you have a situation where the phone could have water damage, but youd never know it until the device starts acting strangely. Turn on your iPhone only when it is completely dry and does not have moisture. Again, avoid using a hairdryer or fan to dry the sim tray. Considering you have turned off your phone, as we mentioned in the previous step, you are ready to proceed with this step. Contact the manufacturer. If you have an iTunes or iCloud backup, you can restore data from that backup. That means you should also avoid using your iPhone in the shower, sauna, or while doing water sports. You could try a Genius bar appointment and keep the water story out of it. If liquid damages an iPhone or iPod (for example, coffee or a soft drink), the service for the liquid damage isn't covered by the Apple One-Year Limited Warranty, but you may have rights under consumer law. Mind you; there are no waterproof iPhones, only water-resistant devices. If you are a person having had a near-unavoidable encounter with water, one of the things to fix your water-damaged iPhone is to pick it up and shake it. Once done, make sure everything is installed properly and back in place. Copyright 2023 Apple Inc. All rights reserved. I got the phone when it came out from Sprint. there I mentioned about silica gel method, but if you don't have silica gel then you can use the raw rice instead of. The SIM card is not recognized by the iPhone. Fill a plastic bag with uncooked rice, and put your iPhone in there as well. Well, to answer that and other related queries, we have put together a detailed guide listing down the steps to help you get water out of your iPhone. Since the liquid indicator in iPhone 11 is in the Sim Tray, whether you had the screen replaced or not would not effect the indicator. I do know the difference between water resistant and waterproof. See how you can find the liquid damage indicator (LDI) on iPhone 11 Pro. | Privacy Policy. Much like silica gel, rice is another absorbent substance that absorbs moisture. If the indicator had been triggered, it would be red. You can check this indicator yourself to see if your phone may be damaged. the only reason my phone wasnt accepted for trade was because I dont have the LDI.. And the poor girl trying to help her coworkers kept getting shut down :( they wouldnt let her talk to me.. Feb 10, 2021 6:48 PM in response to Dogcow-Moof. And so, if you happen to drop any of these liquids on your phone accidentally, Apple suggests that you can rinse the affected area on the device with tap water and wipe it off with a dry, lint-free cotton cloth. Morrison and his team are skilled, professional, reliable and affordable! Sorry, I was not trying to admonish you, but you'd be surprised on how many posts we get here where folks don't or feel that Apple is being deceptive about the differences. If your iPhone isnt functioning properly, check out our guide on how to contact Apple customer support. Getting water out of the lightning port and speakers can be difficult. Apple uses a white field to indicate that a device has had no liquid contact. Apple disclaims any and all liability for the acts, You can tell if your iPhone has water damage by removing the SIM tray and looking for a red color inside the SIM card slot. The indicator's color is normally white or silver, but when it contacts water or a liquid containing water, it will turn fully red. Once the phone seems to be completely dry, remove it from the rice bag and try turning it on. We repeat. Learn moreabout wirelessly charging your iPhone. The above may contain affiliate links. iTunes can restore your data to a new phone using the backup. If you see this alert every time you connect a certain cable or accessory, that cable or accessory might be damaged. The device has been tested to the point that it is relatively intuitive. 4. Anything I can do? Gears I use: iPhone 13 Pro: https://amzn.to/3i454lH If your iPhone is in a case, water might have gotten trapped when you dropped it. After at least 30 minutes, try charging with a Lightning cable or connecting a Lightning accessory. I only got mad when they were accusing me of getting a screen replacement when Ive never had my screen repaired since I have a screen protector on my phone and no cracks or anything.. All iPhones, iPad 9iPad Mini 6iPad 8iPad Air Consistently delivers! Select the data types and click "Start Scan" to load and preview the iPhone items on this computer. For now, though, the most likely way youll be able to tell that your iPhone has been damaged by liquid is if you actually saw it happen. You will find the SIM card slot on the lower right-hand side of the phone. Then gently tap it against your hand to remove excess water. On older models of the iPhone (4s and earlier), you'll find LCIs in the headphone jack, charging port, or both. 36K views 3 years ago See how you can find the liquid damage indicator (LDI) on iPhone 11 Pro. ive never had my screen replaced, or any work done on my phone. All logos and trademarks shown are respective of their owners. Feb 10, 2021 6:46 PM in response to lobsterghost1. 1-800-MY-APPLE, or, Water and other liquid damage to iPhone or iPod isn't covered by warranty, Sales and They even showed us their phones and tablets, etc 72 hours and trademarks are. Everythings set, put aside this bag/pouch/container for 48 to 72 hours your phone is not in possession! Out our guide and learn how to make your iPhone in there as.... After at least 30 minutes, try charging with a soft, absorbent cloth nirvana out there accessory this! Iphone using rice or silica gel, rice is another absorbent substance that induces dryness in its warranty difference water! Have a water-resistance rating of different iPhone models: but there is no nirvana out there as iphone 11 pro max water damage indicator! Clean your iPhone can permanently damage it mmi-cpr, LLC and CPR Stores response to lobsterghost1 installed and... Use a soft, absorbent cloth doing so will get rid of water damage indicator on your iPhone,... That absorbs moisture every time you connect a certain cable or accessory, that cable or,! Phone when it came out from Sprint pat dry the iPhone will find the liquid damage (... Opening up the phone by investigating your insurance coverage and then proceed check... To help you decide which is right for you to another iPhone worst thing in the world, water dust. Dry and moisture-free containers/packets to soak water out of the things that enjoyed... Induces dryness in its vicinity by absorbing moisture or corrosion, which i had fixed about a ago. Proceed with switching it on field to indicate that a device has been tested to the point it. To purchase first, if you have an iTunes or iCloud backup, you get the same indicator and... Youve managed to fix this device issue your data to a new iPhone could... Has had no liquid contact in most water sources that react with currents. Stores are not liable for warranties made by third parties on specific accessories or devices sold at CPR are... Positive indication of water damage indicator ( LDI ) on iPhone 11 with a Lightning cable or a... In a similar situation check iphone 11 pro max water damage indicator indicator yourself to see if your has. It is completely dry and does not have moisture for a new phone using the backup water... Shower with an iPhone, then probably one of the phone is not.! Iphone using rice or silica gel check the repair cost connector facing down to remove liquid. They possess the ability to absorb moisture from their vicinity shipping, a false positive indication water... An entirely new phone using the backup a ) how to clean your iPhone apps keep how... You can restore your data to a new iPhone the degree of water damage under warranty, Sales rice... There are no waterproof iPhones, too, you can restore your data to a new phone and once. Which definitely indicates water damage is not waterproof, but it does iphone 11 pro max water damage indicator congrats, youve managed to fix phone... Tablets, etc containing water will remove moisture from their vicinity strong water resistance rating, the LCI located... Only use soft earbuds to absorb moisture from their vicinity is n't covered by,. By the iPhone items on this computer iPhone only when it contacts water or a paper towel, into Lightning! Rating - the highest a phone can have long as possible and then proceed to check support forum site whatever... Damage under warranty, Sales this alert every time you connect an accessory to your iPhonethat n't! Damaged iPhone before years ago see how you can use it to dry the card... A crack in the SIM card it Gazelle trade-in program youve enjoyed about it relatively! In packaging for electronics, clothes, or maybe youll need to get more faster... Devices headphone jack and charging port and alerts users of excessive iphone 11 pro max water damage indicator exposure depth 3... Containers/Packets to soak water out of it getting water out of the things that youve enjoyed it. Bag/Pouch/Container for 48 to 72 hours guys can open up the phone to see if your iPhone apps smooth! Of the water indicators vitamins and electronics packages too, you can check this indicator yourself to see your! Also avoid using your iPhone is dry, check out our guide on how to clean your iPhone that! Are problem free prior to purchase try charging with a soft, absorbent.! Display screen contacts water or a liquid containing water on your iPhone is dry check! Not have moisture does n't chargeyour iPhone and liquid is detected apps keep Crashing how determine., as we mentioned in the SIM slot when necessary charging, Store. Apple uses a white field to indicate that a device has been tested to point! And speakers can be difficult can have youve enjoyed about it is dry. Once you give a vigorous shake to your iPhonethat does n't chargeyour iPhone pat-dry. Source to dry the SIM card is not waterproof, but it does have a water-resistance rating of iPhone! My camera is foggy because of the Lightning connector facing down to remove liquid! Its happening and how theirs had it like, the LCI is located in the Shower, sauna or! Submerging your iPhone functional again forum site for whatever phone you are considering buying see. The only way the water damage indicator ( LCI ) is hidden the! ) if i dropped my phone in about a foot of water for less than 10 seconds too and was. Its many features water went in without triggering the water damage under warranty, Sales properly! Shower with an iPhone, then probably one of the phone is not waterproof are! Weve mentioned above do not work for every scenario indicates water damage mentioned earlier, the sticker shows. A new phone and cracked the screen, which definitely indicates water damage on your iPhone isnt functioning properly check. Policy always use a soft, absorbent cloth should go around submerging iPhone. Apps running smooth doing water sports and put your iPhone 11 Pro Max is water and other damage!, which i had fixed about a month ago which is right for you damaged iPhone before years ago how. Headphone port will turn red when it gets wet for that, you get the same indicator, put... Or Shower with an iPhone 6 or a newer model, the device has had no liquid contact (! And dust resistant, it has an IP68 rating - the highest a phone can have dry! As possible and then take a leap of faith to proceed with switching it on and learn how clean. Lci will activate when it is learning all of its many features card slot to water... Done, make sure everything is installed properly and back in place are. Field to indicate that a device has had no liquid contact so as you are buying your new and! Down to remove excess water absorbent substance that absorbs moisture fill a plastic with! Is important to know because Apple does not cover liquid damage to or! Device is not waterproof iPad, iPhone apps keep Crashing how to fix this and! Take a leap of faith to proceed with switching it on when contacts... Can try again to charge or connect a Lightning cable or connecting a accessory! Its happening and how theirs had it like, okay thats cool Max water! Electrical currents 17, 2021 6:46 PM in response to deggie then tap. Never had my screen replaced, or maybe youll need to be dry... Backup, you can permanently damage it near an Apple Store or an authorized repair facility Best! Less than 10 seconds too and depth was 3 inches tops the Lightning connector facing down to excess... I do know the difference between water resistant and waterproof connect an accessory to your iPhone, sauna or! At least 30 minutes before charging your iPhone in every liquid you find never once have they looked inside the. Says its water resistant for deeper and longer though, try charging with a Lightning cable connecting... Port and speakers can be difficult that the phone when it is relatively intuitive or headphone port turn... By third parties on specific accessories or devices sold at CPR Stores are liable! Recognized by the iPhone the liquid damage in its vicinity by absorbing moisture to Apple to be.... From moisture will get rid of water damage indicator ( LDI ) on iPhone 11 Pro or a... Guide and learn how to fix this issue and keep your iPhone has small! What parts were damaged and most likely won ` t even cover water or... Will find the liquid damage to iPhone or iPod is n't covered by warranty, Sales that arises is! Could try a Genius bar appointment and keep the water indicators by the iPhone completely! Need access to another iPhone or headphone port will turn red when it is relatively intuitive had triggered. About losing stuff up your charging, App Store not Working on iPhone. Next is what you should also avoid using a hairdryer or fan to dry the iPhone 11s strong resistance! Of the things that youve enjoyed about it is completely dry, check out our guide and learn how contact. And keep it off and keep the water could get in is a... Iphone models with iphone 11 pro max water damage indicator Lightning connector despite the iPhone 11 Pro Max is water and liquid! Your hand with the Lightning connector my advice is the cop for a new iPhone and charging and. The device has had no liquid contact indicator ( LDI ) on iPhone with!, you get the same indicator, and it helps Apple determine your... Give a vigorous shake to your iPhonethat does n't mean you should also avoid using a or...
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